Privacy Policy
Last updated: January 7, 2025
Introduction
CX Puerto Rico, LLC values the privacy of its users and is committed to protecting the personal information provided to us through our corporate portal. This policy describes how we collect, use, store and protect your personal information.
Information we collect
Through our portal, we collect the following personal information from users:
• First and last name
• Company you work for
• Job position
• Phone
Purpose of data processing
We use the information collected for the following purposes:
1. Respond to queries made through our forms.
2. Provide information related to our customer experience consulting services.
3. Contact users to offer personalized services, where appropriate.
Good data management practices
CX Puerto Rico, LLC implements administrative, technical, and physical security measures to protect your personal information against loss, unauthorized access, or disclosure. This includes the use of secure connections (HTTPS), system access control, and internal data retention and deletion policies.
Data sharing
We do not share, sell or rent users' personal information to third parties, except in the following cases:
1. Compliance with legal or regulatory requirements.
2. To protect our legal rights.
Data retention
We will retain your information only for as long as necessary to fulfill the purposes outlined above, unless otherwise required by law.
Your rights
You have the right to:
1. Access, rectify or delete your personal information.
2. Revoke your consent to the processing of your data.
To exercise these rights, you can contact us at lynnveguilla@cxpuertorico.com
Contact
If you have any questions about this privacy policy, you may write to us at:
PO Box 283
Bayamon, PR 00960-0283
WhatsApp number +17872491934